pacestar
FAQ: Compatibility Issues
Frequently Asked Questions:
  1. What platforms do you support?
    Is there a MacIntosh, Unix, Linux version of your programs?
  2. What operating systems do your products support?
  3. What languages and fonts are compatible?
  4. What printers do you support?
  5. Is there any software that is known to be incompatible with your products?
1. What platforms do you support? Is there a MacIntosh, Unix, Linux version of your programs?
Our products support Windows/Intel compatible PC systems. We do not have versions for Unix, Linux, or MacIntosh and we currently have no plans to develop them.
2. What operating systems do your products support?
All of our programs support Microsoft-supported Windows operating systems based on 32-bit or 64-bit architecture. This includes Windows 98, Windows 2000, Windows NT 4.0+, Windows XP, Vista, Windows 10, and newer. But not Mac, DOS, Windows 3.1, Windows for Workgroups, Windows NT 3.5, or Windows CE, Windows 95.
3. What languages and fonts are compatible?

Our products are used by people in most every country. The programs are available only in English, but many other languages can be used in diagrams. Most standard TrueType fonts are supported. However, as of versions 6.0, unicode and multi-byte fonts are not supported. However, version 6.0 supports multiple character sets (font scripts) and the ability to select a local font script. In addition, you can assign a font with a font script to any symbol, thereby mixing font scripts when needed. Standard keyboard entry can be used for many non-English characters such as accents, umlauts, and so on.

Pacestar products DO NOT yet support multibyte (MBCS) or Unicode fonts. These include most eastern language fonts such as Japanese, Chinese, and Korean. We are working to add support for all international fonts as soon as possible.

4. What printers do you support?
All of our programs support most any printer that has a Windows driver. We interface to printers using only the standard Windows mechanisms so no special requirements are imposed on the printer drivers. This means that you can use laser printers, color inkjet printers, older dot-matrix printers, plotters, and so on from any manufacturer and with most or all paper sizes supported by the printers.

From time to time we discover a printer driver that is incompatible with our software but we attempt to resolve these problems quickly. In many cases, apparent printer incompatibilities are caused by outdated printer drivers. If you should discover an apparent printer incompatibility, first visit the web page of the printer manufacturer to upgrade to the latest driver. If the problem does not disappear please report it so that we can investigate.
5. Is there any software that is known to be incompatible with your products?
The only program we know of that is incompatible with our products is WindowBlinds by Stardoc. With WindowBlinds in use our programs can crash when a drop menu button is pressed.